Lyka (Things I Like Company Limited) is committed to protect and respect your personal data privacy.

We recognize the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This Notice shall inform you about the information we collect, process or in limited instances, share, whenever you visit our website, use our mobile application, and/or avail our products or services (collectively, "Services").

This Notice may be updated from time to time to reflect changes in our system. You are encouraged to regularly review this Notice and to reach out using the contact information provided in this Notice in case you have concerns about how your personal data is processed.

A. Collection of Information

Your privacy is highly important to us and we have taken steps to ensure that we do not gather more information from you than is necessary for us to provide you with our services and to protect your account.

  1. Whenever you register an account, contact our customer service, transact or use our Services, browse, read or interact with our website or applications, or participate in our trade shows, industry events or functions, the following information may be collected manually or automatically from you:

    1. Username;
    2. Address;
    3. Phone number;
    4. Email Address;
    5. Gender;
    6. Date of Birth;
    7. Profile photo; and
    8. Proof of identification

  2. If you contact our customer service, we may record your conversation with us and collect additional information to verify your identity.

  3. In connection with any transaction and payment services, information, including:

    1. Bank account numbers;
    2. Billing and delivery information; and
    3. Bank address

    4. may be collected to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Platform.

  4. To provide better services and facilitate transactions, we may automatically and/or using cookies, collect details of users' activities on our platforms. These include:

    1. User's likes;
    2. Buying and browsing activities;
    3. Types and specifications of goods;
    4. Pricing;
    5. Delivery information;
    6. Dispute records; and
    7. Information disclosed in online discussion forums.

  5. When you visit our website, or use our applications, we automatically gather the following technical information about your visit:

    1. IP address;
    2. Browser software;
    3. Operating system;
    4. Software and hardware attributes;
    5. Pages viewed;
    6. Number of sessions;
    7. Unique visits.

    8. These information shall not be linked to your name and profile. We shall use this to evaluate traffic for purposes of improving our services to you.

  6. To help us verify your identity and for the security of your account before anyone uses our product or platform, we shall request your permission to process your images taken by the device camera. However, all images taken by your mobile phone camera shall not be sent to our servers, i.e. we do not have access to such images (we will not collect, share or store them).

  7. We ask permission to access contact lists in order to recognize your friends that are also using the LYKA app. This likewise makes it easier for your contacts to reach out to you and find you on the app. We do not store your contacts on our server. We do not use your contacts to show ads.

    We do not require your screen name to be the same as you real name. Users who have you in their contacts will see your name based on how they saved it on their phone and not by your screen name.

B. Specific Purposes Of And Legal Bases For Processing Personal Data

We process Personal Data about you only where it is: necessary to provide you with the services you request, and to identify and authenticate you so you may use the Services; necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests and not overridden by your rights; and/or where it is based on your consent.

If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), this interest will be to operate our Platform and Services, manage our relationship with you and communicate with you as necessary to provide our Services to you and/or to pursue a legitimate commercial interest,

Specifically, we gather and use your Personal Data for the following legitimate purposes:

  • Verifying your identity as a matter of "Know Your Client" check;
  • Verifying your eligibility to register as a user of the Platform;
  • Processing your registration as a user, providing you with a log-in ID and maintaining and managing your registration;
  • Providing you with customer service and responding to your queries, feedback, claims or disputes;
  • Facilitating communication between users on the Platform, processing transactions and payments, and providing delivery services;
  • Notifying the followers of a user of the latter's birth date and posted items;
  • Providing other user(s) with your registered address but only IF you approve such user(s)'s request for your registered address;
  • Assessing account security and transaction risks of users, detecting and preventing fraud and other security incidents;
  • Personalizing our communication with you based on your browsing records, equipment information we collected and your order history, and performing research or statistical analysis in order to improve the content and layout of the Sites, and to improve our product offerings and services, including, for example, using anonymized data for machine learning purposes;
  • Identifying, developing and marketing products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see section E. COOKIES below). Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes; and

C. Disclosure of Personal Data

We may disclose your Personal Data to other users, our partners, or service providers engaged by us to assist us to service you or who otherwise process Personal Data for purposes described in this Privacy Notice or notified to you when we process your Personal Data. Examples of these partners or service providers include:

  • Our business partners (for example, in order for them to provide you with discounts or offers that may interest you);
  • Marketing platforms, such as Google, Twitter, Facebook, and Instagram, and providers of analytics services relating to users' behavior, in order to tailor the content you see when using our application. These marketing platforms may combine information they collect on our platform with data on their platforms and data they collect from other websites or through other sources in order to conduct targeted advertising. The activities of these third party marketing platforms are governed by their own privacy policies, not this Privacy Policy;
  • Payment service providers to assist with payment for transactions or providing withdrawing service for sellers. The activities of payment service providers may be governed by their own privacy policies, not this Privacy Policy;
  • Credit risk assessment providers to conduct risk assessment on sellers to determine whether a seller can be permitted to make an advance withdrawal;
  • Logistics partners for providing delivery services for buyers, including return and exchange of products, and warehousing services for sellers;
  • Cloud computing service providers to provide cloud storage services;
  • Warranty service providers to provide warranty services;
  • Customer service providers to provide after-sale services; and
  • Risk control service providers to assess the security of members' accounts and transaction risks.

For the purposes specified above, we may share your Personal Data with our affiliated companies and/or their designated Service Providers, which comprises a group of companies operating leading online and mobile marketplaces in consumer and businessto-business commerce, as well as cloud computing and other services.

When we believe it is necessary to comply with applicable laws or to exercise, establish, or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations, or as otherwise required or permitted by applicable laws

We may disclose your Personal Data to an actual buyer (and its agents and advisers) in connection with a merger or acquisition, whom we shall oblige to process your Personal Data only in ways consistent with this Notice.

We may also disclose your Personal Data to any other person with your consent to the disclosure. We may disclose your registered address to another user with your consent to such disclosure.

Information you submit to the application may be made publicly available on the Platform and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication, especially personal data pertaining to others.

We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.

We have established relationships with other parties and websites to offer you the benefit of products and services which we do not offer. We offer you access to these other parties and their websites either through the use of hyperlinks to these sites from our Sites or through offering "co-branded" sites in which both we and other parties share the same uniform resource locator (URL), domain name or pages within a domain name on the Internet. In some cases you may be required to submit Personal Data to register or apply for products or services provided by such third parties or co-branded partners. This Privacy Policy does not apply to these third party sites or co-branded sites. The privacy policies of those other parties may differ from ours, and we have no control over the information that you submit to those third parties. You should read the relevant privacy policy for those third party sites and co-branded sites before responding to any offers, products or services advertised by those parties.

D. Rights Regarding Personal Data

Our website, mobile applications, and services are accessible in various jurisdictions which may provide data subjects with different rights. Your right as a data subject shall be that of access to Personal Data held by us and such other rights provided under the laws and jurisdiction applicable to you. (If you are a Visitor from the European Union, please refer to section "J. VISITORS FROM THE EUROPEAN UNION" below for more information.)

If you have any questions regarding this Privacy Policy or if you wish to exercise any of your rights with respect to your Personal Data, you may send your request to our Data Protection Officer whose contact information is provided at the end of this Notice.

If and to the extent permitted by applicable law, we may charge you a fee for the processing of any request you make regarding your Personal Data.

E. Cookies

We use "cookies" to store specific information about you and track your visits to the platform, either through a computer or via a mobile device. It is not uncommon for websites to use cookies to enhance identification of their visitors.

A "cookie" is a small amount of data that is sent to your browser and stored on your computer's or mobile device's hard drive. If you do not de-activate or erase the cookie, each time you use the same browser or mobile device to access the Platform, our web servers will be notified of your visit to the platform and in turn we may have knowledge of your visit and the pattern of your usage. The cookies will enable us to remember your information so you do not have to re-enter it every time you use the platform

In addition, we use cookies to manage the security of our platform, to gather information about usage by users; to research visiting patterns and conduct interest-based advertising; to assist our partners to track user visits to the Sites and process orders; and to track progress and participation in promotions.

For these additional purposes identified above, you can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the platform or the privacy setting of your mobile device. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information. If you adjust the privacy setting in the browser, your mobile device will continue collecting data unless you adjust the privacy setting of the device, and vice versa.

You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Certain features of the platform depend on cookies. Please be aware that if you choose to block cookies, you may not be able to sign in or use those features, and preferences that are dependent on cookies may be lost.

We use two types of cookies: session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Sites). The session cookies use encrypted data to unambiguously authenticate you. The persistent cookies do not store account numbers or passwords

We use both first party cookies (cookies that are set by us and serve mainly to enable basic functionality on our Platform, including web analytics cookies that help us understand how users use our web pages and how we can improve their use) and third party cookies (these cookies are not set by us, but by our selected partners).

In addition we also use social media cookies. Some pages within our service allow you to "share" content through social media such as Facebook and Twitter. Sometimes we embed videos from websites like YouTube. These websites set their own cookies on which we have no influence. To refuse their cookies, please follow the instructions on their websites. In addition, these websites have their own privacy policy, which you can find on these third-party respective websites.

Google Analytics

Our Platform uses Google Analytics, an internet analytics service provided by Google, Inc., 1600 Amphitheater Parkway Mountain View, California, 94043, USA ("Google"). Google Analytics uses "cookies", which are text files that are stored on your computer and used to analyze the use of the Sites. For example, Google's cookies allow us to tell us which pages our users are viewing, which ones are most popular, what time of day our Sites are visited, if users have previously visited our Sites, from which website users are redirected to our Sites were and the like. The data generated by the cookie about your use of the Sites will be transmitted to Google and stored by Google on servers in the United States.

The website uses an anonymization tool of IP addresses so that the IP addresses are truncated within the territory of the Member States of the European Union and the other members of the agreement on the European Economic Area. The non-truncated IP address are only exceptionally transmitted to Google's servers in the US and then truncated there.

Google uses the data on behalf of the website operator to evaluate your use of the website, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google.

For more information about Google Analytics cookies, visit the Google Help pages and Privacy Policy:

Google Privacy Policy: https://policies.google.com/privacy

Google Analytics Help Center

The IP address that your browser will pass on to Google Analytics will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of the website. Through the add-on "Google Analytics Opt-out" you can through your current web browser opt-out to the use of Google Analytics from then on: http://tools.google.com/dlpage/gaoptout?hl=en

More information can be found here: https://support.google.com/analytics/answer/6004245.

F. Minors

The Platform and its contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. If a minor has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact dataprivacy@mylyka.com to remove the information.

G. Storage And Retention

Only authorized personnel have access to your personal information. They are stored in a secure cloud database applying the latest internationally acceptable security standards for one (1) year following determination that they are no longer necessary to serve the above-mentioned legitimate purposes, until upon your request for your personal information's removal in our database, or as required or permitted by applicable laws, after which, they are anonymized or deleted permanently.

H. Security Measures

Since personal data are stored in a cloud database, we are careful to ensure that we have transacted with a reputable cloud service provider/s that employ/s the latest internationally acceptable security standards to prevent unauthorized access to the Platform, to maintain data accuracy and to ensure the correct use of the information we hold.

All our service providers must comply with our data privacy and security requirements and are only permitted to use your Personal Data in connection with the purposes specified above, and not for their own purposes

For registered users of our platform, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.

No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

I. Changes To This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on the Sites. Once posted on the Sites, the new Privacy Policy will be effective immediately. You can see when this Privacy Notice was last updated by checking the "last updated" date displayed at the top of this Privacy Notice

J. How To Contact Us

If you have any requests, questions or concerns about our use of your Personal Data and this Privacy Policy, please contact us through our Data Protection Officer:

Name: Ms. Sophia Nguyen

Address: Level 54, Hopewell Centre, 181 Queen's Road East, Man Chai, Hong Kong.

Telephone Number: +14156294725

Email: dataprivacy@mylyka.com