About Us Explore the LYKA App Be part of our growing ecosystem Frequently Asked Questions Contact Us
Terms and Conditions Privacy Policy General Info User Agreement

LYKA is the fastest growing “all-in-one” social media application with a mission to be THE DIGITAL ECOSYSTEM of choice. This App will reward you with LYKA GEMs every time you post and rate photos or videos.

Your earned GEMs can be used as a payment when you dine or order with our partner merchants and in our LYKA Mall that will be launched soon.

To be able to register and use the LYKA Service:

(a) you must be at least 18 years old (or the of age of majority in your country of residence if higher) and otherwise be able to enter into binding legal agreements; and

(b) it must otherwise be lawful for you to use the LYKA app in your country of residence and in each other country in which you attempt to use the LYKA Service. If you do not or cannot comply with these requirements you must not register, access, or use the LYKA Service.

To Create A LYKA Account:

  1. Download the LYKA App
  2. Tap on “Create new Account”
  3. Provide your name, gender, birthday, email address or phone number
  4. Enter the confirmation code sent to your email address or phone number then tap “Next”
  5. Create your Password
  6. Click “Sign Up”

If you are having issues in signing up, contact us by sending an email at support@mylyka.com.

To be able to logout from your device:

  1. Tap on “Profile”
  2. Click on “Edit Profile”
  3. On the upper right corner, tap on the icon with three small lines.
  4. At the bottom part of the Account/Privacy Settings, tap on “Log-out”

To change your password while logged in to your account:

  1. Tap on “Profile”
  2. Click on “Edit Profile”
  3. On the upper right corner, you’ll see an icon with three small lines. When clicked, you will be directed to your account/privacy settings.
  4. Select ‘Change Password’
  5. Enter your current password then type-in the new password
  6. Please reconfirm your new password and click ‘Done’
If you can no longer remember your current password, logout your account first and then at the Home Page of the App choose “Forgot Password”. Please note that you would need your email address or phone number associated with your account to reset your password.

Send your request to support@mylyka.com with the following information

  1. Email address of your LYKA account
  2. Phone number associated with your LYKA Account
  3. Username (to be deleted)
  4. Reason for deleting the account.

Please note that your request will be processed within 48 hours.

To edit your account information:

  1. Tap on “Profile”
  2. Click on “Edit Profile”
  3. Add or change the information you'd like to edit.
    (Note: username cannot be edited)
  4. Once done, tap on “Save changes”.

Your privacy is highly important to us as well as the importance of maintaining the confidentiality of personal information. To learn more about how we handle them through our Privacy Policy and Terms and Conditions.

If you are experiencing issues in logging to your account, please try resetting your password

How to reset your password

  • From the Login Page of the LYKA app, tap “Forgot password”
  • Enter your email or phone number associated with your account
  • Check for OTP sent to your email or phone number
  • Create your new password

If you are having issues in logging in, contact us by sending an email at support@mylyka.com.

There are two different ways to follow a person/merchants.

Option 1:

  1. Tap on “Explore”.
  2. At the top part of the page, tap “Search”
  3. Enter the name/username of the person/merchant you want to follow.
  4. Once you found the person/merchant you would like to follow, tap on “Follow”.
  5. Or tap on the profile, then tap “Follow” at the upper right part of the screen.

Option 2:

  1. Tap on “Profile”.
  2. Below your name and avatar, tap on “Follow”
  3. Scan the QR code.

Users may trade GEMs, by mere transfer of GEMs from one person to the other through the LYKA. GEMs received from other Users shall be reflected in the LYKA Wallet.

To transfer your GEMs:

  1. Click the My Gems at the upper left corner of the LYKA app.
  2. Choose Send.
  3. On the pop-up window, enter the Username.
    a. Or click Select User and find a user through the list.
    b. Or select Scan Code.
  4. Enter the Amount and click Send.
  5. Review the details through the new pop-up window.
  6. Then hit Confirm.
  7. A notification window should show the total amount transferred, the user who received and the reference ID.

Users will also receive chat messages of the transaction that happened. Review the chat message by clicking the Chat icon at the upper right corner of the LYKA App.

Earning GEMs is another fun and exciting feature in LYKA.

How do you earn GEMs?

Your 1st 10 uploads per day can earn unlimited GEMs for 7 days.

Your 1st 10 moments per day earns 0.05 GEMs each.

How do others earn GEMs?

You can max rate unlimited number of times per day but only the 1st 40 max rates will earn GEMs for other users.

If you give a minimum rating, you can rate unlimited number of times per day but only the 1st 200 photos/videos will earn for other users.

The LYKA app refreshes every 8 AM (GMT +08:00)

Uploading photos and videos

  • Uploading photos and videos will earn 0.05 GEMs per post.

Uploading Moments

  • Uploading moments will earn 0.05 GEMS per post.

Ratings received on posts

  • You will earn GEMs depending on the rating you receive from other users.
  • Posts can only be rated once per user and cannot be undone.
  • Users can rate your posts from 1 to 5 and each rating will have an equivalent GEM value.
    • 5 Diamond rating = 0.05 GEMs
    • 4 Diamond rating = 0.04 GEMs
    • 3 Diamond rating = 0.03 GEMs
    • 2 Diamond rating = 0.02 GEMs
    • 1 Diamond rating = 0.01 GEM
  • Your posts can earn unlimited GEMs for 7 days.
  • GEM equivalent per diamond rating may change without prior notice

Note: Your earning is based on the remaining mini-GEMs of the user who rated your post.

Rating the posts of other users

  • 0.02 GEMs - earned for every rating that a user gives to others. (Maximum of 10 earnings per day)

LYKA Mall is a new feature of LYKA App. Aside from using GEMs with partner merchants, soon you can use your GEMs to shop online, pay bills and do grocery shopping.

LYKA Mall will be open soon. Wait for future announcements

To continue to get updates on our launch, follow us on LYKA @lykaglobal

To buy GEMs:

  1. Click the My Gems at the upper left corner of the LYKA app.
  2. Choose BUY GIFT Card.
  3. On the pop-up notification, tap Continue to Buy GEMs.
  4. Enter the amount and click proceed.
  5. Choose from the payment options and payment methods.
  6. Upload proof of payment.
  7. Once payment has been confirmed, the equivalent amount of GEMs including the 5% bonus shall be transferred to the account.

Alternatively, you can also buy GEMs through chat by tapping Aria.

Being a Merchant within Lyka’s Digital Ecosystem provides you a load of opportunities for your business. For one, our loyal users will eventually be your customers since they can use their earned/purchased Lyka GEMs in your establishment. Within the app, your store will be visible under our Merchant list in case a user looks for your type of establishment. Additional advertising and marketing mileage with no cost from your side!

If you are interested to be a Merchant and partner with us, contact us through Aria using your LYKA app or email us at support@mylyka.com.

You can use your earned GEMs to dine or buy products with our partner merchants.

To find Merchants:

  1. On the lower right corner of the LYKA App, tap on“Explore”.
  2. Tap the Search bar
  3. Below the search bar, tap on “Merchants”.
  4. It will automatically show any Merchants Nearby.

If you want to look for Merchants in a different location, type the Location in the Search bar.

Also, you can search Merchants by using Merchant’s name or by type or category (e.g: Restaurants).

GEM Conversion is available for accredited LYKA Merchants only.

Merchants who opt Conversions shall be required to surrender the GEMs to the Company, using LYKA. Further, conversions shall be subject to a service fee of Five (5%) percent of the total amount of the LYKA GEMs to be converted, which fee shall be automatically deducted from the cash equivalent prior to release.

If you are experiencing any technical issues or errors while using the App, try these troubleshooting steps:

  1. Make sure that your LYKA app is in the latest version.
  2. Update your OS version. LYKA app works best in Android 7 above.
  3. Clear the cache and cookies of the LYKA App and re-open after 2-3 minutes.
  4. Uninstall and reinstall the App.
  5. Check your internet connection to see if the problem is because of a weak Wi-Fi or mobile data connection
  6. Restart your phone.

If it still did not work, report a bug by gently shaking your phone. Once a pop-up window shows up, please tap "Report a Bug" to get further assistance from our Technical Team.